Refund Policy
2026-08-26
以下保留原有政策正文及更新日期。当前下载与开发构建的区别请参阅版本信息更新日志；政策中的渠道与价格描述不作为当前商店在售或价格的确认。
购买后 7 个自然日内，如果激活码从未激活，可以申请退款。请使用购买时的订单信息发送邮件至 yoqulin@qq.com；核实未激活后，我们会按原支付渠道处理。
激活码一旦在任意设备激活，原则上不再支持无理由退款。若激活码本身无效、重复发放，或软件在受支持的 macOS 版本上存在我们无法修复的关键故障，我们会依法提供补码、修复或退款。
App Store 订单由 Apple 收款并管理，退款须通过 Apple 的“报告问题”渠道申请，是否退款由 Apple 按其政策决定。我们无法直接退还 Apple 订单。
官网激活码不能兑换 App Store 购买，App Store 订单也不能生成官网激活码。两个渠道的订单、授权和退款分别处理。
You may request a refund within seven calendar days of purchase if the license key has never been activated. Email yoqulin@qq.com with the original order information. After confirming that the key is unused, the refund will be returned through the original payment channel.
Once the key has been activated on any device, change-of-mind refunds are generally unavailable. If the key is invalid or duplicated, or if the app has a critical issue on a supported macOS version that we cannot resolve, we will provide a replacement, fix or refund as required by applicable law.
Apple collects and manages App Store payments. Refund requests must be submitted through Apple’s Report a Problem process and are decided under Apple’s policy. We cannot directly refund an Apple order.
A direct-edition key cannot be exchanged for an App Store purchase, and an App Store order cannot issue a direct-edition key. Orders, licenses and refunds are handled separately for each channel.
